Cultural Activities & Guest Experience Coordinator

Responsibilities

• Coordinate guest cultural experiences — Tlaquepaque artisan market tours, tequila distillery day trips to the town of Tequila, Guadalajara historic centro walks, Chapala lake day trips
• Plan and promote in-hotel cultural programming — tequila and mezcal tastings, mariachi demonstrations, Talavera craft workshops
• Handle corporate group activity bookings — team tours, group dining experiences, Jalisco cultural immersion
• Partner with Guadalajara cultural operators and tequila industry partners
• Promote activities to arriving guests
• Coordinate with concierge on individual guest activity bookings

Requirements

• 2–3 years hospitality or cultural tourism coordination experience
• Deep Guadalajara and Jalisco regional knowledge — tequila country, artisan markets, historic architecture
• English — essential for international business guests and cultural tourism visitors
• Genuine enthusiasm for Jalisco's cultural and culinary heritage
• Corporate group coordination ability

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform

Work environment

Hotel guest experience and activities coordination in Guadalajara. The city's dual role as business hub and cultural destination creates varied programming demand.

About the role

The guide to Jalisco's depth. A corporate traveler in Guadalajara with a free afternoon who asks the activities coordinator what to do — and receives "there is a 100-year-old tequila distillery 90 minutes from here and a taxi waiting in 20 minutes; or if you stay in the city, there is an artisan glass-blowing workshop in Tlaquepaque that is unlike anything you have ever seen" — has just been given access to the real Jalisco.