Cultural Activities & Guest Experience Coordinator

Responsibilities

• Coordinate San Miguel cultural guest experiences — colonial architecture walks, Instituto Allende art school tours, Mercado de Artesanías shopping, cooking school bookings, mezcal and tequila tastings
• Arrange Guanajuato region day trips — Guanajuato city colonial quarter, Dolores Hidalgo historic town, San Miguel silver market
• Plan wedding-adjacent group activities — bachelorette cooking classes, bachelor mezcal tours, wedding week guest itineraries
• Coordinate in-hotel cultural programming — Talavera craft workshops, silver jewelry sessions, rooftop mezcal evenings
• Partner with SMA's best cultural operators, chefs, and artisans
• Handle a predominantly North American, English-speaking guest base with high cultural expectations

Requirements

• 2–4 years hospitality or cultural tourism coordination experience
• Deep San Miguel de Allende knowledge — city character, artisans, restaurants, cultural calendar
• English fluency — the primary working language in SMA hospitality at all levels
• Warm, culturally engaged personality appropriate to SMA's boutique character
• Wedding group coordination experience helpful

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Wedding season premium

Work environment

Boutique hotel cultural activities in San Miguel de Allende. The city's concentration of art schools, cooking classes, mezcal bars, colonial architecture, and artisan workshops within a walkable historic centro gives the activities coordinator an exceptional programming environment.

About the role

The curator of San Miguel's celebrated character. San Miguel de Allende is the world's best small city by repeated international recognition — and the activities coordinator who helps guests access the depth behind that reputation — the 4th-generation silver jeweler, the cooking teacher who learned from their grandmother, the mezcalería with labels no one outside the city has heard of — is delivering what the destination promises.