Towel & Amenity Attendant

Responsibilities

• Manage towel desk operations — distribution, exchange, inventory tracking, cleanliness
• Provide welcome amenities at pool and beach arrival — cold towels, sunscreen, fruit water
• Maintain lounge chair setup standards across beach and pool areas
• Coordinate with housekeeping on towel stock and linen supply
• Maintain amenity cart — sun protection products, water, fruit service
• Provide friendly, proactive guest interaction throughout shift

Requirements

• Service-oriented personality
• Physical fitness for active outdoor shift
• Basic English
• Organized and reliable

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals
• Uniform
• Tips

Work environment

Beach and pool areas of a Cancún luxury resort. Entry-level hospitality with direct guest contact and strong learning opportunities for service career development.

About the role

The first impression of the resort beach experience. The guest who walks down to the beach for the first time and is greeted by name, handed a cold towel, and shown to a perfectly set lounge chair — has formed their first impression of the property in that interaction. That first impression is the towel attendant's responsibility.