Human Resources Assistant

Responsibilities

• Support the HR department's daily administrative operations: maintain employee files, process new hire documentation (IMSS registration, Infonavit affiliation, Fonacot registration where applicable), and manage the onboarding checklist for all new hires
• Assist with recruitment: coordinate job postings on OCC Mundial, Indeed México, and Computrabajo; screen applications; schedule interviews; and manage the candidate communication pipeline for line-level and supervisory positions
• Process IMSS alta/baja movements accurately: the daily employee movement in a large Cancún resort (new hires, terminations, and contract extensions) requires precise IMSS movement processing within the legally required timeframes to avoid surcharges
• Coordinate the Distintivo H food safety training calendar: the LFT-required food handler training and the Distintivo H certification renewals for food and beverage staff are managed through the HR department — the assistant coordinates the training schedule with the provider
• Support the payroll preparation by maintaining accurate attendance records, overtime tracking, and shift differential documentation for the payroll team
• Assist with employee relations cases: document disciplinary conversations in the LFT-prescribed format (acta administrativa), coordinate with the HR Manager on the procedural requirements of each case, and maintain the disciplinary record in the employee file

Requirements

• HR administration experience; hotel or large employer environment preferred
• LFT, IMSS, Infonavit, and Fonacot basic knowledge
• Spanish native; English functional for bilingual management team communication
• IMSS employee movement portal competency (IMSS IDSE)
• Detail orientation for high-volume employment documentation

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals provided
• Fixed monthly salary
• Career development toward HR Generalist and HR Manager in one of Mexico's most active hospitality HR environments

Work environment

HR assistant at a large Cancún all-inclusive resort. High-volume employee documentation, IMSS movement management, and recruitment coordination in the Mexican Caribbean's most active labor market.

About the role

The Cancún HR assistant who processes 14 new hire packets on a Thursday — IMSS alta for each, Infonavit affiliation, employee file creation, and uniform requisition — who has the 6 kitchen staff starting Monday ready for their onboarding session by Friday afternoon — who then turns around and processes 3 IMSS bajas for the employees who resigned that morning — has spent a day executing the administrative infrastructure that keeps a 1,200-person resort legally compliant and operationally staffed. The work is invisible to almost everyone. It is indispensable to everyone.