HR Generalist

Responsibilities

• Manage the complete HR function for a Guadalajara hotel (100–350 employees): recruitment, onboarding, IMSS compliance, payroll coordination, labor relations, training administration, and the employment documentation required by the LFT — in Guadalajara's competitive professional labor market, the HR generalist also manages active retention programs alongside the standard compliance functions
• Coordinate recruitment in Guadalajara's competitive service and professional labor market: the technology corridor creates a service worker pool that has alternatives — the HR generalist manages the hotel's employer brand on OCC and Indeed MX and maintains a relationship with CUCEA (University of Guadalajara's business school), Tecnológico de Monterrey Guadalajara, and Universidad Panamericana's tourism programs
• Manage IMSS Jalisco zone compliance: Guadalajara's IMSS Jalisco delegación has specific submission procedures and inspection protocols — the HR generalist manages the property's IMSS compliance calendar with the precision that pre-emptive compliance requires
• Execute the Jalisco STPS compliance program: maintain employment contracts, training records, safety documentation, and the workplace rights postings that the STPS Jalisco office requires in an inspection-ready format
• Coordinate the FIL and Expo Guadalajara event staffing plan: the Guadalajara hotel's biggest demand peaks align with the FIL International Book Fair in November and the Expo Guadalajara convention calendar — the HR generalist coordinates the temporary workforce additions and the overtime management that these events require
• Handle employee relations with the professional directness and warmth that is characteristic of Guadalajara's Tapatío labor culture — the city's workforce responds to a management style that combines clarity about expectations with genuine respect for the worker's dignity

Requirements

• HR generalist experience; hotel, service sector, or professional employer in Jalisco preferred
• LFT and IMSS Jalisco compliance competency
• Recruitment in Guadalajara's competitive service labor market
• English and Spanish bilingual preferred
• Event-driven workforce planning for convention calendar peaks

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals
• Fixed monthly salary
• Professional development support
• Career development in Guadalajara's growing hotel and MICE sector

Work environment

HR generalist at a Guadalajara business or boutique hotel. Full-function HR management in Mexico's second-largest city with MICE event staffing peaks, a competitive professional labor market driven by the technology corridor, and a workforce rooted in Jalisco's Tapatío service culture.

About the role

The Guadalajara HR generalist who coordinates the November FIL staffing plan — who finalizes the temporary hire list by October 10, processes all IMSS altas by October 20, runs the FIL-specific guest service orientation (how to direct guests to book fair venues, which routes to recommend during book fair week traffic, how to manage the check-in surge at 15:00 when the afternoon sessions end), and by the first weekend of November has a fully staffed property ready for 4,000 book fair attendees — has delivered the operational HR function that the hotel's most commercially critical week depends on. The FIL guest has significant purchasing power and a strong preference for cultural destinations. The HR generalist who prepares the team for that guest's expectations delivers a commercially measurable result.