HR Generalist

Responsibilities

• Manage the HR operations for a Puerto Vallarta resort hotel (150–600 employees): recruitment, onboarding, IMSS compliance, payroll support, and employee relations for a resort that operates year-round with seasonal volume peaks
• Coordinate the resort's seasonal staffing strategy: the whale watching season (December–March) and the Semana Santa peak require planned temporary workforce additions in marine activities, beach services, and food and beverage — the HR generalist coordinates the seasonal hire cycle within LFT temporary contract parameters
• Process IMSS and labor obligations in the Jalisco IMSS zone: Puerto Vallarta falls under IMSS Jalisco regional administration — the HR generalist manages the property's IMSS obligations within the regional office's specific procedures
• Manage the resort's relationship with the Jalisco STPS office: the Puerto Vallarta STPS office conducts periodic labor law inspections — the HR generalist maintains the property's employment documentation in inspection-ready condition at all times (employment contracts, IMSS records, training records, safety protocols)
• Execute the resort's bilingual recruitment for guest-facing positions: the Puerto Vallarta resort requires English-fluent front-of-house staff to serve the North American market — the HR generalist coordinates the language assessment as part of the hiring process and manages the English development program for existing staff
• Handle employee relations cases in the PVR labor market context: Puerto Vallarta's experienced hospitality workforce knows their labor rights — the HR generalist manages the disciplinary and separation processes with the LFT precision that an experienced local workforce expects

Requirements

• HR generalist experience; hotel or hospitality employer preferred
• LFT, IMSS Jalisco zone, and labor law compliance
• Seasonal workforce planning for the PVR hospitality market
• English and Spanish bilingual
• STPS Jalisco compliance awareness

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals
• Fixed monthly salary
• Career development in PVR's active hotel HR market

Work environment

HR generalist at a Puerto Vallarta resort hotel. Seasonal workforce management, Jalisco IMSS compliance, and bilingual recruitment for the North American resort market in Banderas Bay's active hotel labor environment.

About the role

The PVR HR generalist who manages the November seasonal hiring surge — who sources, interviews, and onboards 45 temporary positions for the December–April season in 6 weeks, who processes 45 IMSS altas without a single error, who runs the 3-day new hire orientation and gets all 45 workers to their department heads trained and ready by December 1 — has delivered the staffing infrastructure that enables the property to run the most commercially important period of its year without operational gaps. The 45 temporary workers represent the property's ability to serve at full capacity from the first day of peak season. The HR generalist who delivers this on time, every year, is one of the property's most commercially critical functions.