Beach Club Host / Greeter

Responsibilities

• Welcome guests arriving at beach club entrance
• Manage daybed and cabana reservation assignments
• Upsell premium cabana and VIP daybed packages
• Coordinate with beach service team on guest placement
• Handle walk-in guests and capacity management
• Create an energetic, welcoming first impression aligned with beach club atmosphere

Requirements

• 1–2 years hospitality or customer service experience
• English — essential for international beach club guests
• High energy, social personality
• Professional appearance appropriate to upscale beach club environment

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Tips from daybed upgrades and upsells

Work environment

Cancún beach club entrance. The beach club host is the first contact for guests who arrive ready to enjoy their day — their welcome shapes the guest's first five minutes and their willingness to spend.

About the role

First energy, first impression. A beach club guest who arrives to a warm, energetic welcome — their name remembered from their reservation, their cabana upgrade offered naturally, their day framed positively from the first moment — spends more, enjoys more, and comes back. The host who creates that arrival moment is the beginning of all of it.