Room Service Waiter

Responsibilities

• Deliver in-room dining orders to guest rooms across resort property
• Set up in-room dining presentation — tray, linen, condiments
• Present order to guest and confirm satisfaction
• Retrieve trays from rooms and corridors after service
• Coordinate with kitchen on order readiness and timing
• Handle all hours including overnight service

Requirements

• 1–2 years hospitality experience
• English for guest room interaction
• Professional and discreet manner — in-room service requires respect for guest privacy
• Physical stamina for walking large resort properties

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• In-room tips — guests often tip cash directly

Work environment

Resort room service operation. Cancún's large resorts have active in-room dining programs — the room service waiter covers the entire property and interacts with guests in their most private setting.

About the role

Service at the door. Room service is the most personal delivery in hospitality — you arrive at someone's door, they're in a robe, they're on vacation, they're happy. That easy gratitude makes room service one of the warmer service roles in the hotel.