Bellboy / Arrival Host — Colonial Hotel

Responsibilities

• Welcome guests at colonial hotel entrance and assist with luggage to room
• Conduct property orientation — interior courtyard, rooftop terrace, breakfast area, city context
• Handle departure luggage storage and assistance
• Provide Mérida local guidance — Mercado Lucas de Gálvez, Paseo de Montejo colonial boulevard, plaza principal, Yucatecan restaurant recommendations
• Assist front desk and concierge with guest requests
• Manage in-house luggage transfers and bag storage

Requirements

• 1–2 years hospitality or service experience
• English — functional level essential in Mérida's boutique hotel market
• Warm, genuine personality fitting the city's colonial hospitality character
• Basic Mérida knowledge — markets, restaurants, day trip options

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Tips

Work environment

Colonial boutique hotel in Mérida. Working in a restored 19th-century henequen-era mansion — Moorish tile floors, banana trees in the courtyard, wicker ceiling fans — is one of the more distinctive and pleasant hotel environments in Mexico.

About the role

The first warmth of Yucatán. Mérida is 37°C in the afternoon and guests arrive hot, tired, and uncertain about what they've signed up for. The bellboy who opens the door into a cool colonial courtyard, takes the bags, and says "welcome — let me show you to your room and tell you what to do tonight" — has just delivered the quintessential Mérida arrival experience.