Concierge Agent — Business Hotel

Responsibilities

• Handle front desk concierge services for international business traveler market
• Arrange meeting venues, co-working spaces, private dining rooms
• Coordinate corporate transportation — airport transfers, inter-office vehicles
• Book business dinners in Polanco's premier restaurant corridor
• Assist with event planning, client entertainment, and team dinners
• Provide city orientation for corporate guests unfamiliar with CDMX

Requirements

• 2–3 years hotel concierge or guest services experience
• Excellent English — corporate guest base is international
• CDMX business district knowledge — Polanco, Santa Fe, Reforma, Insurgentes
• Professional, polished presentation matching corporate hotel standards

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Tips

Work environment

Corporate hotel concierge. The business traveler market in CDMX is enormous — the city is Latin America's commercial capital and hosts millions of corporate visitors annually.

About the role

The local advantage in a city that matters. A corporate traveler who arrives in Mexico City for a board meeting and doesn't know where to take the client to dinner — and receives a perfectly calibrated restaurant recommendation from the concierge, with a reservation already held — has been given something they could not easily find themselves. That is the business hotel concierge's specific contribution.