Front Desk Agent — Business and Convention Hotel

Responsibilities

• Handle check-in and checkout for business hotel guests
• Manage corporate accounts and billing
• Coordinate meeting room bookings and business services
• Provide city guidance alongside corporate efficiency
• Handle guest requests professionally

Requirements

• 1–3 years front desk experience
• English for international business visitors
• Professional, organized manner
• PMS knowledge

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform

Work environment

Business hotel in Mérida. The city's growing business sector — manufacturing, commerce, and the Yucatán automotive industry — generates consistent corporate hotel demand.

About the role

Professional service in a city that blends business and culture. Mérida's business travelers often extend their trips to explore Yucatán. The front desk agent who handles their corporate needs efficiently and then gives them a great restaurant recommendation for their last evening — serves both sides of the modern business traveler.