Night Auditor

Responsibilities

• Perform end-of-day property accounts reconciliation — room revenue, F&B charges, all-inclusive consumption, extras
• Balance all front desk transactions from the day shift
• Run daily management reports — occupancy, revenue per room, departmental revenue
• Handle overnight guest requests — late check-ins, early departures, guest issues
• Process any remaining check-ins after evening shift close
• Identify and correct billing discrepancies before morning handover
• Maintain overnight security coordination — alert management to incidents
• Prepare morning arrival reports and front desk briefing for day shift

Requirements

• 2–3 years front desk or hotel accounting experience
• Competency in hotel PMS software (Opera, Cloudbeds, or similar)
• Strong numerical accuracy and attention to billing detail
• English — essential in Cancún's international tourist market
• Reliable, self-directed, comfortable working independently overnight

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Overnight shift premium

Work environment

Hotel front desk and back office, overnight shift. The night auditor works largely independently — the property is quiet, but the responsibility is high. Any billing error that isn't caught at night audit becomes a morning problem for guests and management.

About the role

The guardian of the night shift. At 3am in a Cancún resort, when the guests are asleep and the day's transactions need to balance before dawn, the night auditor is the person the entire hotel's financial accuracy rests on. That quiet responsibility — doing precise, careful work while everyone else sleeps — suits a specific kind of professional.