Night Front Desk Agent

Responsibilities

• Staff front desk during overnight hours
• Handle late arrivals from domestic and international flights
• Manage overnight guest requests and complaints
• Coordinate with security and housekeeping overnight
• Maintain overnight incident and request log

Requirements

• 1–2 years front desk experience
• English — functional, useful in Guadalajara business hotel market
• Calm and reliable overnight disposition
• Comfortable working independently

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Overnight differential

Work environment

Business hotel overnight desk in Guadalajara. The overnight shift here is professional and consistent — primarily late check-ins and routine requests.

About the role

The steady overnight professional in Mexico's tech capital. Guadalajara's business hotel overnight market is reliable and consistent — late convention arrivals, domestic business travelers, the occasional international guest. The agent who handles that volume calmly and accurately, night after night, is a dependable hotel asset.