Night Auditor / Overnight Front Desk Agent

Responsibilities

• Perform end-of-day financial reconciliation — room revenue, restaurant, mezcal bar, wellness, extras
• Balance all property transactions from day and evening shifts
• Handle late check-ins — Oaxaca receives guests connecting through Mexico City with late arrivals, particularly during festival periods
• Manage overnight guest requests and emergency coordination
• Coordinate with property security
• Prepare morning team handover and arrival briefing
• Be the sole responsible hotel staff presence overnight

Requirements

• 2–3 years hotel front desk or accounting experience
• PMS software competency
• Numerical accuracy
• English — essential in Oaxaca's international boutique hotel market
• Self-sufficient, calm, and reliable overnight — Oaxaca boutique hotels need a night auditor who doesn't need supervision

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Overnight differential

Work environment

Colonial boutique hotel overnight in Oaxaca. Working alone overnight in a restored 18th-century Oaxacan casa — green-painted walls, carved stone doorways, bougainvillea in the courtyard — is a specific and beautiful working environment.

About the role

The keeper of the Oaxacan night. During Guelaguetza or Día de los Muertos, Oaxaca's boutique hotels run at 100% occupancy with guests arriving on late connecting flights. The night auditor who balances the day's accounts while handling a stream of midnight check-ins — keeping the books clean and the arrivals warm — is keeping one of Mexico's most beloved hotels running through its most important nights.