Housekeeping Supervisor — Boutique Hotel

Responsibilities

• Supervise small housekeeping team (4–10 attendants) in boutique property
• Conduct personal room inspections for all rooms
• Apply higher presentation standard than corporate hotel — boutique guests notice design detail
• Train attendants on boutique-specific standards — artisan amenity handling, design presentation, guest preference documentation
• Coordinate with front desk and management on VIP and repeat guest preferences
• Handle all housekeeping guest requests directly — boutique scale allows personal response
• Manage linen quality and amenity stock levels

Requirements

• 2–4 years hotel housekeeping experience including supervisory capacity
• High personal standard for room presentation — boutique supervision requires genuine aesthetic attention
• Leadership of small team with direct, hands-on management style
• Basic English — Roma boutique guests are heavily international

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals, uniform
• Supervisory premium

Work environment

Design boutique hotel in one of CDMX's most vibrant neighborhoods. The supervisor in a Roma boutique manages a small team but holds the highest personal presentation standard in CDMX housekeeping.

About the role

The standard-bearer of the boutique experience. In a Roma boutique hotel, the housekeeping supervisor is the person who decides what "right" looks like — and makes sure every room reflects that decision. In a small property where management notices every room, and international guests share photos of the details online, that standard has outsized importance.