General Maintenance Technician

Responsibilities

• Maintain all building systems across a sustainable boutique property: electrical, plumbing, natural ventilation systems, rainwater collection
• Inspect and repair thatched palapa structures — structural integrity, weatherproofing after rains, termite prevention
• Maintain cenote or natural pool infrastructure where applicable: access ladders, safety rope anchors, underwater lighting
• Service solar panels and battery storage systems — Tulum eco properties increasingly operate off-grid or hybrid
• Handle standard room maintenance to boutique-luxury finish standard
• Maintain wooden walkways, bamboo structures, and open-air common areas

Requirements

• Maintenance experience in eco, open-air, or jungle-edge properties preferred
• Comfort with sustainable systems: solar, rainwater, composting
• Hands-on approach to natural materials — wood, palapa, bamboo, natural stone
• Willingness to work in outdoor jungle environments including during rainy season

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Accommodation allowance available (subject to availability)
• Staff canteen
• Training in sustainable systems

Work environment

Eco-luxury boutique in Tulum's hotel zone, between the ruins and the beach. One of the most architecturally interesting maintenance environments in Mexico.

About the role

Tulum hotel maintenance requires a different mindset than resort maintenance. You're not maintaining a machine — you're maintaining a living environment where the jungle is always trying to reclaim the space. The technician who respects that dynamic, who works with the environment rather than against it, who understands why the roof needs re-thatching before it leaks rather than after, is the technician Tulum properties want to keep.