Wedding Sales Coordinator

Responsibilities

• Manage the sales of destination wedding packages at a Cancún all-inclusive resort: the Cancún wedding market serves North American couples who want a beach wedding in a tropical setting with the logistical convenience of an all-inclusive resort — respond to wedding inquiries, present the property's wedding packages, and convert inquiries to signed wedding contracts
• Present the property's wedding venue options and packages: Cancún resorts offer beach ceremonies, garden ceremonies, rooftop venues, and on-site chapel options — the wedding sales coordinator presents each venue's specific features and capacity, the package inclusions (ceremony setup, bouquet, minister/officiant, photography included versus add-on, cake), and the food and beverage requirements that apply to the wedding reception
• Coordinate with the group room block: every Cancún destination wedding has a guest room block component — the coordinator manages this alongside the events package, coordinating with the reservations team on block commitment and guest pickup tracking
• Coordinate with the wedding coordinator / events team on handover of signed weddings: once the wedding contract is signed, the coordinator hands off operational responsibility to the property's wedding coordinator team while remaining the commercial point of contact for additional guest services and upsells
• Manage the site inspection process for prospective wedding couples: couples who fly to Cancún to inspect the venue before signing represent the highest-conversion prospect in the wedding sales pipeline — the coordinator manages the site visit with a presentation quality that converts the visit into a signed contract
• Attend bridal shows and wedding market events in the US and Canada as the property's representative

Requirements

• Wedding sales or event sales experience; hospitality environment preferred
• English fluency — the Cancún destination wedding market is North American
• Wedding package knowledge and venue presentation competency
• Commercial conversion motivation in a commission-generating role
• Warm, personal communication style appropriate for the wedding market

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals
• Fixed monthly + wedding contract commission
• Career development toward Senior Wedding Sales Manager and Director of Events Sales
• Connection to the North American destination wedding market's most active segment

Work environment

Wedding sales coordinator at a Cancún all-inclusive resort. Destination wedding package sales, room block coordination, and site inspection management for the North American beach wedding market.

About the role

The Cancún wedding sales coordinator who conducts a site inspection visit for a couple from Houston — who walks them through the beach ceremony location at 5pm when the light is at its most romantic, who times the visit to coincide with the Thursday evening show when the resort's entertainment is running so the couple can see the atmosphere, who processes the deposit and signed contract at 9pm the same evening before the couple flies home the next morning — has done the site inspection not as a property tour but as a lived experience of the product. The couple who signs on the day of the site visit was ready to sign. The coordinator's job was to give them every reason to sign tonight rather than think about it for two weeks.