Group & Incentive Sales Manager

Responsibilities

• Develop the incentive and group sales pipeline for a Puerto Vallarta resort: prospect North American incentive houses and corporate meeting planners for mid-scale incentive programs (50–300 persons), whale watching season programs (December–March) that leverage Banderas Bay's humpback whale viewing as a unique group activity differentiator, and the Canadian packaged group tour market that generates significant PVR group room block volume
• Build and communicate the whale watching group program proposition: a private whale watching charter for an incentive group of 60 people in Banderas Bay in January — witnessing a humpback breach 30 meters from the vessel — is a once-in-a-career experience that the sales manager packages as the PVR incentive program's signature moment; no other Mexican group destination offers this experience
• Manage the Canadian tour operator group allotment and block relationship: PVR receives significant Canadian packaged travel volume from tour operators including Air Transat, Sunwing, and TUI Canada — the group sales manager maintains and grows these allotment relationships as a core commercial channel
• Prepare group proposals with PVR's specific lifestyle experience assets: Banderas Bay catamaran sailing, Los Arcos snorkeling, whale watching (December–March), manta ray encounters (summer), Los Arcos Marine Sanctuary, and the Marietas Islands biosphere reserve access — all packaged as group activity program components
• Represent the property at North American travel trade shows: IMEX America, FITUR (Madrid), and WTM London for the European market; domestic sales calls to CDMX and Monterrey corporate meeting planners quarterly
• Coordinate the group program with the DMC and destination partner network

Requirements

• Hotel group or incentive sales experience
• English and Spanish bilingual
• North American incentive market knowledge
• Canadian tour operator market familiarity preferred
• Whale watching and Banderas Bay marine experience product knowledge

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals
• Fixed monthly + group and incentive commission
• Trade show travel budget
• Career development in PVR's group sales market

Work environment

Group and incentive sales manager at a Puerto Vallarta resort. North American and Canadian incentive market development, whale watching group program sales, and tour operator allotment management in Banderas Bay's active group hotel market.

About the role

The PVR group sales manager who wins a December incentive program from a Dallas-based real estate company — who in the proposal included a private whale watching charter for the Thursday of the program, whose cover photograph shows a humpback breach in Banderas Bay with blue mountains in the background — who at the final client presentation saw the company's CEO stop on that photograph and say "that's actually real?" — and who replied "I've been on that boat in January; it's that real, or better" — has used a specific, personal, credible piece of product knowledge to win in a competitive proposal environment. The photo was persuasive. The personal endorsement closed the deal.