Revenue & E-commerce Coordinator

Responsibilities

• Manage the revenue function for a Guadalajara hotel: pace monitoring, rate management across OTA and direct channels, and the event-driven demand management that characterizes the Guadalajara market (Expo Guadalajara trade fair calendar, FIL Book Fair, CINETECA Guadalajara film events, sporting events)
• Build and maintain the Guadalajara event demand calendar: identify all events that generate hotel demand in the Guadalajara metro area at least 60 days in advance; apply rate premiums for event periods; coordinate with the reservations team on early booking closure of last-minute rates during high-demand event periods
• Manage the domestic corporate market rate strategy: Guadalajara's corporate rate market is primarily domestic — negotiate and maintain rate agreements with Jalisco-headquartered companies, multinational subsidiaries in the Zapopan technology corridor, and government ministries with Guadalajara travel requirements
• Lead the digital marketing strategy for the domestic leisure market: the Google Ads and Meta Ads campaigns targeting Mexican domestic travelers from CDMX, Monterrey, and other major cities for weekend and holiday leisure stays in Guadalajara; email marketing to the past guest database; and the Guadalajara cultural tourism content strategy
• Coordinate the Tequila Valley package e-commerce product: the Guadalajara boutique or five-star hotel's most commercially differentiated package is the Tequila Valley experience — the revenue coordinator manages the package pricing, OTA listing, and the distillery partner coordination
• Monitor OTA competitive positioning within the Guadalajara hotel market

Requirements

• Revenue management or hotel e-commerce experience
• OTA channel management and rate distribution
• Event demand calendar management
• Domestic digital marketing (Google Ads, Meta Ads targeting Mexican market)
• English and Spanish bilingual; additional language an advantage

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Staff meals
• RevPAR and direct booking performance bonus
• Career development in Guadalajara's growing commercial hotel sector

Work environment

Revenue and e-commerce coordinator at a Guadalajara hotel. Event-driven demand management, domestic corporate rate strategy, and digital marketing for Mexico's second city's active hotel revenue environment.

About the role

The Guadalajara revenue coordinator who identifies in August that the FIL (International Book Fair) in November is three weeks earlier than the prior year — who adjusts the rate strategy for the November calendar accordingly, who launches the FIL period package on OTA three weeks earlier than last year — and who by October has the FIL week at 94% occupancy with an ADR 28% above the same week last year — has done the demand calendar reading that converted a one-month calendar change into MXN 1.2M in incremental revenue. The event is the same. The timing of the rate application is the commercial variable.