Cultural Artisan Shop Associate

Responsibilities

• Sell curated Mexican artisan and cultural products — Oaxacan black clay, Chiapas amber, Guerrero silver, Puebla Talavera, Huichol yarn painting, Teotitlán textiles
• Provide regional and cultural context for every product category — CDMX's cultural tourism guests have already done research and expect to deepen it in conversation
• Assist guests in selecting authentic products — distinguish factory imitation from genuine artisan production
• Process sales and manage layered product categories across regional Mexican craft traditions
• Maintain organized, visually compelling display across a diverse product range
• Coordinate shipping and packaging for large or fragile artisan purchases

Requirements

• Deep knowledge of Mexican artisan traditions across multiple regions
• Professional English; European language useful
• Passion for Mexican cultural heritage — authentically communicated
• Organized and detail-oriented for multi-category inventory management

Benefits

• IMSS, Aguinaldo, vacation + premium
• Transport subsidy
• Commission
• Product access

Work environment

Cultural artisan shop in CDMX. High-knowledge retail environment — the most intellectually engaged retail context in Mexican tourism.

About the role

The living encyclopedia of Mexican craft. The CDMX cultural artisan shop associate who can identify the region of origin of a textile from its weave pattern, who knows the difference between Oaxacan and Chiapas amber by color and inclusion type, who can explain why genuine Guerrero silver is heavier and has a different patina than factory pieces — has developed expertise that is rare, genuinely valued, and the reason culturally serious tourists seek this shop over every other option in the city.