Vacation Club Closer — Ultra-Luxury Product

Responsibilities

• Serve as the dedicated Closer for the operation's ultra-luxury membership product: enter rooms where a Sales Executive has presented a product priced above MXN 300,000 and the prospect has not committed
• Conduct a pre-entry read: before walking in, receive 2-minute briefing from the executive on the couple's profile, the objection type, and the specific product they were presented — entering a high-value room without preparation is not viable at this price point
• Apply ultra-luxury closing technique: the Los Cabos ultra-luxury Closer never uses urgency tactics, time-limited offers, or price-reduction as the primary tool — the close is built on additional information, expanded value demonstration, or a specific product adjustment that makes the investment more precisely aligned with what the couple said they wanted during needs-discovery
• Handle investment-grade objections: "I'd like to have my financial advisor review this" is a real objection that requires a real response — the Closer acknowledges it, provides documentation that supports the advisor's review, and facilitates a deferred close that completes after the review
• Maintain discretion appropriate for high-net-worth interactions: the names and details of high-value prospects are confidential within the operation; the Closer who demonstrates discretion earns referrals and repeat business
• Debrief with the Sales Executive after every TO: the executive's development is a direct financial interest for the Closer, since better-prepared executives mean fewer TOs but higher-quality rooms when TOs are needed

Requirements

• 5+ years vacation club sales experience with 2+ years as a Closer in a luxury or ultra-luxury environment
• Documented consistent TO close rate at luxury price points
• Investment conversation competency — comfortable discussing real estate market trajectories, fractional ownership equity structures, and return-on-use calculations
• Emotional restraint in high-pressure, high-value situations — the candidate who is excellent at closing MXN 100,000 memberships but becomes urgent when MXN 500,000 is on the table is not the right candidate for this role
• English native-equivalent fluency; additional European languages a significant advantage

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Housing allowance MXN 3,000/month
• Highest per-TO-close commission in the Los Cabos market
• Quarterly production bonus
• Executive dining and resort facilities access
• Career track to Sales Director, Fractional Development Director, or Regional VP of Sales

Work environment

Ultra-luxury vacation club Closer role in Los Cabos. The highest-earning non-management individual contributor position in the Mexican vacation club industry.

About the role

A Los Cabos ultra-luxury TO close on a MXN 450,000 fractional membership generates a commission that, for most Mexican professionals in any industry, would represent several months of salary. For the Closer who handles three such TOs successfully in a month — which is not an unrealistic production target in peak season — the monthly commission income reaches a level that redefines what is financially possible in a non-ownership professional career. The qualification to get there is a career's worth of rejection, technique, and refinement.