Senior Sales Specialist / Boutique Closer — Eco-Luxury Program

Responsibilities

• Run own presentation slate in the boutique Tulum eco-luxury vacation club operation: 1–2 tours per day, each treated as an extended consultative conversation rather than a structured pitch
• Serve as the senior closer for the operation's junior sales associate when their tour stalls: the Tulum boutique operation typically has 1–2 associates; the senior specialist is the resource they call when they need a different voice in the room
• Develop and refine a Tulum-specific closing approach: the techniques that work in Cancún (urgency, authority, price anchoring) do not work with the Tulum eco-luxury buyer — the successful Tulum close is a values-alignment confirmation followed by a practical comparison that makes the financial case feel like a logical conclusion rather than a sales decision
• Maintain post-presentation relationship with non-closing prospects: in a boutique low-volume market, every prospect who walks out unconvinced represents a meaningful missed opportunity — structured follow-up by phone or digital communication over the following 1–2 weeks is a consistent part of this role
• Contribute to product positioning and presentation material development: in a boutique operation, the senior specialist's direct prospect feedback shapes the product pitch more directly than in a large-operation setting
• Report sales and TO performance metrics to property management monthly

Requirements

• 3+ years vacation club or premium B2C sales experience with documented consistent close rate
• Genuine personal connection to eco-luxury and sustainability values — presenting authentically to a Tulum eco-tourism audience requires this
• Consultative closing technique — values-led and patience-based, not pressure-led
• Ability to run both own presentations and TO for junior colleagues in a small-operation setting
• English fluency; ideally additional European language

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Housing support in Tulum area
• Combined own-presentation + TO close commission structure
• Access to eco-resort amenities
• Monthly quality performance bonus
• Career track to Boutique Sales Director or Membership Program Manager

Work environment

Senior combined presenter and closer role in a boutique Tulum eco-luxury vacation club. Consultative, values-led sales environment with low volume and high per-sale commission.

About the role

The Tulum buyer who is sitting across a table from someone who has already demonstrated genuine alignment with everything Tulum represents — sustainability, curated experience, intentional travel — and who is now making a calm, evidence-based case for why a membership makes financial sense for the way they already travel — that buyer is not fighting the sales process. They're evaluating a proposition made by someone they feel they can trust. That's the only close that works in Tulum, and it requires a specific kind of salesperson to deliver it.