Day Spa & Wellness Coordinator

Responsibilities

• Coordinate all operations of a Guadalajara day spa or wellness center — scheduling, staffing, client communication, retail, reporting
• Build and maintain local professional client base — Guadalajara's large educated professional class is the primary market
• Develop wellness package offerings and seasonal promotions
• Coordinate with Lake Chapala expat community outreach for wellness center referrals
• Manage client database and implement retention and return-visit campaigns
• Train reception staff on service standards and booking procedures
• Produce revenue and occupancy reporting for management

Requirements

• 1–2 years spa or hospitality coordination experience
• Professional English — Lake Chapala expat referrals and business travel clients require bilingual service
• Commercial awareness and retention-marketing capability
• Leadership confidence for junior staff management
• Digital competence for booking management and reporting

Benefits

• IMSS, Aguinaldo, vacation + premium
• Complimentary treatment access
• Product discounts

Work environment

Day spa or wellness center in Guadalajara. Consistent year-round professional context — the Tapatío market provides stable employment without coastal seasonality extremes.

About the role

The foundation of a stable wellness career. Guadalajara's spa market is less glamorous than Tulum or Los Cabos — and more sustainable. The coordinator who builds a loyal local client base in Mexico's second city, who manages a team of 8 therapists efficiently, who produces consistent revenue growth year after year — has built a professional foundation that is transferable, promotable, and genuinely valued by any hospitality operator.