Spa & Wellness Coordinator

Responsibilities

• Coordinate spa and wellness center operations — scheduling, therapist management, client communication, inventory
• Develop expat community outreach — Mérida's North American expat population is the spa's primary year-round revenue base
• Manage Mérida cultural tourism spa bookings — coordinate with boutique hotel guest services
• Build wellness programming incorporating Yucatecan healing traditions — temazcal ceremonies, Mayan herb treatments, cenote excursion wellness days
• Produce operational and revenue reports
• Train and support reception staff

Requirements

• 1–2 years spa or hospitality coordination experience
• Professional English — expat and cultural tourist client base requires bilingual fluency
• Knowledge of and enthusiasm for Yucatecan wellness traditions
• Commercial awareness and community outreach capability
• Organized and self-directed — boutique operations require more autonomy than large resort spa

Benefits

• IMSS, Aguinaldo, vacation + premium
• Complimentary treatment access
• Local artisan product discounts

Work environment

Boutique wellness center or colonial hotel spa coordination in Mérida. Intimate professional environment with genuine ownership of operational outcomes.

About the role

The connector in a wellness community. The Mérida wellness coordinator who organizes a monthly expat wellness evening — temazcal ceremony followed by dinner featuring Yucatecan medicinal plant infusions — who fills 30 spots in 48 hours through WhatsApp word-of-mouth, who has the expat community's wellness trust — has built something irreplaceable: a community connection that no advertising budget replicates.