Wellness Center Coordinator

Responsibilities

• Coordinate all operations of a CDMX wellness center — scheduling, staff management, client communication, inventory, marketing
• Manage client database — regular client follow-up, membership programs, birthday outreach, return visit campaigns
• Coordinate wellness programming — yoga, pilates, nutrition, massage, esthetic treatments; build integrated package offerings
• Produce weekly revenue and occupancy reporting for center management
• Develop and execute local marketing — social media coordination, local partnerships, corporate wellness programming
• Train and onboard new reception and support staff
• Handle escalated client requests and complaint resolution

Requirements

• 2+ years spa, wellness, or hospitality coordination experience
• Professional English — CDMX wellness center clients include significant expat and international corporate clientele
• Commercial and marketing awareness — coordinator role includes promotional and membership growth responsibility
• Leadership confidence and professional maturity
• Digital competence — booking platform management, social media coordination, reporting

Benefits

• IMSS, Aguinaldo, vacation + premium
• Transport subsidy
• Complimentary programming access
• Performance-linked commercial incentives possible

Work environment

Boutique wellness center in Roma or Condesa, Mexico City. CDMX's wellness district has grown into one of Latin America's most vibrant — surrounded by specialty coffee, plant-based dining, and yoga studios, serving a progressive professional urban client base.

About the role

The commercial driver of the CDMX wellness scene. The wellness center coordinator in Roma or Condesa who launches a corporate wellness partnership with three tech companies in the Polanco office corridor — who fills Thursday morning yoga-and-massage packages every week for 200 professionals — has built something genuinely significant. CDMX's professional class is one of the largest wellness consumer markets in Latin America, and the coordinator who builds access to it is creating real commercial value.