Spa Manager

Responsibilities

• Lead spa or wellness department — manage team of 10–20 professionals
• Own spa P&L — year-round revenue management without seasonal distortion
• Develop corporate wellness programming — Guadalajara's large business and technology sector is an underserved corporate wellness market
• Build local professional membership base — Guadalajara's upper-middle-class professional population is the primary day spa revenue driver
• Design treatment menu with Jalisco cultural identity — tequila rituals, volcanic stone treatments, agave botanical programs
• Build Lake Chapala expat community outreach — wellness day packages for the retirement population 45 minutes from the city
• Manage relationships with product line partners
• Recruit and retain spa talent in a market where experienced professionals also receive competing offers from CDMX and coastal resorts

Requirements

• 3–5 years spa management experience
• Professional English
• Corporate wellness programming experience or strong commercial instinct
• Community marketing capability — local membership development requires active local engagement
• Jalisco regional knowledge — Guadalajara's cultural identity is a commercial asset in treatment menu design

Benefits

• IMSS, Aguinaldo, vacation + premium
• Staff meals
• Complimentary treatments
• Performance incentive

Work environment

Spa management in Guadalajara. The most stable and commercially diversified spa management context in Mexico — year-round demand from multiple client segments with no single-season dependency.

About the role

The builder in a growing market. Guadalajara is Mexico's fastest-growing technology and startup hub — a city generating new wealth, new professionals, and new wellness consumers every year. The spa manager who positions correctly in that growing market — who builds corporate contracts with the technology companies moving into the city, who develops a membership program the Guadalajara professional class genuinely wants — is building commercial value in a market that will only get larger.