Spa & Cultural Wellness Manager

Responsibilities

• Lead spa and cultural wellness program — manage team of 5–15 professionals including indigenous ceremony practitioners
• Own spa P&L in boutique context — high per-treatment rates in Oaxaca's cultural tourism market require volume management without scale
• Design Oaxacan cultural wellness programming — temazcal series, Zapotec healing workshops, mezcal wellness day experiences, artisan village wellness excursions
• Build collaborative relationships with indigenous healing practitioners — contract, schedule, and respect traditional knowledge holders as professional partners
• Source authentic Oaxacan ingredients — barro negro clay, copal, mezcal, Zapotec medicinal plants — through direct artisan and community relationships
• Develop cultural tourism spa packages with boutique hotel and tour operator partnerships
• Contribute to Oaxaca's cultural wellness conversation — the manager who publishes, presents, and engages the destination community builds professional authority that benefits the property commercially

Requirements

• 3+ years spa management experience
• Deep Oaxacan cultural knowledge — Zapotec and Mixtec healing traditions, ceremonial protocols, regional ingredient heritage
• Indigenous community relationship experience — working with traditional knowledge holders requires specific interpersonal and professional approach
• Professional English
• Entrepreneurial and culturally creative approach

Benefits

• IMSS, Aguinaldo, vacation + premium
• Temazcal and ceremony access
• Artisan product sourcing relationships
• Cultural programming participation
• Performance incentive

Work environment

Boutique spa and cultural wellness management in Oaxaca City. The most culturally specific spa management role in Mexico — requiring and developing a professional competence that is genuinely irreplaceable.

About the role

The guardian of a living healing heritage. Oaxaca's spa manager who has built genuine relationships with the temazcal facilitators, the Zapotec herbal healers, the copal producers, the barro negro artisans — who has created a wellness program that those community members trust and are proud to be part of — has built something that no competitor can copy from a menu alone. Authentic cultural wellness programming is not a product. It is a set of relationships. The manager who holds those relationships is the person the property cannot replace.