Senior Steward / Lead Dishwasher

Responsibilities

• Lead the shift dishwash team: assign tasks, manage production pace, troubleshoot machine faults and cover-gaps during service
• Monitor Distintivo H compliance across the dishwash operation: verify machine temperatures (wash cycle minimum 60°C, final rinse 82°C+), chemical dosing concentrations, and maintain required daily logs
• Train new stewards on industrial machine operation, hand-washing technique for different item types, and chemical handling safety
• Maintain dishwasher descaling schedule: Cancún's water mineral content requires regular machine descaling to maintain wash performance
• Manage equipment condition reporting: identify and report worn racks, broken spray arms, faulty door seals before they become service disruptions
• Liaise between the kitchen brigade and the stewarding team: act as the communication point between chefs requesting specific equipment and the steward team producing it

Requirements

• 2+ years stewarding in a large hotel kitchen environment
• Industrial dishwasher operation and basic troubleshooting
• Distintivo H food-safety compliance for dishwashing operations
• Team leadership and shift coordination ability

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Three daily meals in staff canteen
• Grocery vouchers MXN 500/month
• Uniform and steel-toe kitchen boots
• Attendance bonus paid monthly

Work environment

Large resort stewarding team in a lead operational role. The senior steward who bridges team execution with supervisory oversight in the resort's most continuous F&B support function.

About the role

When the industrial machine throws a fault code at 7:15am in the middle of breakfast rush for 800 guests, the senior steward is the one who knows whether to press override and continue or call engineering. That knowledge — the difference between a sensor fault and an actual water temperature failure — is the kind of thing that only comes from running the machine daily for two years. And it's the kind of thing the kitchen brigade depends on without knowing it.