Stewarding & Kitchen Ecology Supervisor — Eco-Luxury Hotel

Responsibilities

• Supervise eco-hotel stewarding team: coordinate 2–5 stewards across kitchen, bar, and outdoor dining service areas; manage schedules and quality in a small but environmentally complex operation
• Manage the property's approved eco-chemical program for stewarding: all products must be biodegradable and SEMARNAT-compliant; maintain supplier documentation and product MSDS files for certification audit
• Oversee artisanal service item care training: train team on correct handling of barro negro pottery, handblown glass, clay cooking vessels, and natural-fiber service items — breakage protocols, washing technique, storage standards
• Coordinate grey-water compliance: ensure kitchen dishwashing grey water flows through the property's grease trap and bio-treatment system before disposal; monitor for any blockages or system failures
• Manage organic waste routing from kitchen: food scraps, coffee grounds, and non-recycled organics directed to composting system; coordinate with kitchen team on waste separation at source
• Prepare eco-certification stewarding documentation for audits: Rainforest Alliance, Distintivo S, or property-specific certification requires specific stewarding records including chemical use, waste tracking, and water consumption

Requirements

• 3+ years hotel stewarding with supervisory experience in an eco-property environment
• SEMARNAT-compliant chemical program management for Tulum/biosphere zone operations
• Artisanal service item care protocols for Tulum boutique hotel inventory
• Eco-certification documentation preparation and audit support
• Grey-water and organic waste management systems knowledge

Benefits

• IMSS, aguinaldo, paid vacation + premium
• Housing allowance MXN 2,000/month
• Grocery vouchers MXN 700/month
• Meals during shift
• Eco-certification training support
• Career track toward F&B operations management

Work environment

Eco-luxury hotel stewarding supervision in Tulum. The most environmentally constrained hotel stewarding management role in Mexico, combining production responsibility with ecological compliance and artisanal service piece care.

About the role

The stewarding supervisor who makes a Tulum eco-hotel's back-of-house work — whose team never reaches for the wrong chemical, who has trained every new steward on how to wash the barro negro bowl without cracking it, whose documentation folder passes the certification audit without a single missing record — has solved a management problem that is genuinely more complex than conventional hotel stewarding. That expertise is increasingly valuable as Tulum's luxury eco-hotel market continues to grow.